CONTACT INFORMATION
Phoenix Material
Management
 
164 South Park Blvd
Greenwood, Indiana 46143
800-818-5201 (toll free)
317-889-8515 (fax)

Supply Chain Services

• Overview
• Container & Wash Services
• Supply Chain Services

A. Distribution/Warehousing Management

1. Receive Product from Customer's Vendors
2. Store and Manage Inventory
3. Pick Customer Orders
4. Ship Customer Orders
   • Right Product
   • Right Quantity
   • Right Package
   • Right Label
   • Right Place
   • Right Time
5. Packaging & Kitting to Customer Specifications
6. Container Management
7. Returns Management

B. Value Added Services Supporting Distribution/Warehousing

1. Quality Assurance / Quality Control
2. Cycle Counting
3. Bulk breakdown and Repack
4. Product Labeling
5. Reworking
6. Operations Testing

C. Order Management/Customer Service

1. Customer Service: direct communications with our clients' customers to address delivery and EDI communications issues.
2. Managing EDI communications pertaining to ordering and delivering of our clients orders.
3. Managing, coordinating, and submitting corrective actions when breakdowns occur in the supply chain
4. Managing our customers' orders from point of input to point of invoicing.
5. Processing of expedite/premium shipments to customers (24/7 availability).

D. Management of Trade Compliance

1. Implementing processes and procedures to ensure compliance to all US and other international trade control and Customs requirements. This includes, but is not limited to, export and import controls, classifications, country of origin management, valuation requirements, tariff classifications and duty drawbacks. Managing trade compliance for our clients
2. Coordinating trade issues with government agencies, compliance groups, IT, purchasing, manufacturing, and other functions as they relate to compliance, import or export issues.

E. Transportation Management

1. Carrier Management For Our Clients
   • LTL
   • TL
   • FCL
   • LCL
   • Parcel
   • Milk runs
   • Expediting Services
2. Planning And Coordinating Transportation Moves
   • Routing and scheduling of all inbound shipments
   • Planning and establishing milk runs from our clients supply base
   • Coordinating with international freight forwarders for all international shipments
   • Arranging and tracking all standard and premium shipments to insure delivery times are met
   • Expediting and tracking emergency shipments through final delivery
3. Freight Bill Management
   • Generate Bills of Lading
   • Audit Freight Charges
   • Freight Bill Consolidation - monthly freight invoice instead of invoice per shipment
   • Applying general ledger accounts
   • Identifying hidden costs
   • Freight cost reporting

F. Light Manufacturing/Assembly Operations

1. Assembly Operations
   • Cellular Manufacturing
   • Master Production Scheduling & Planning based on clients' plan.
   • Material Requirements Planning
   • Quality Inspections
2. Procurement Management
   • Source & purchase materials
   • PPAP materials
   • Costing initiatives
   • Purchase Order Management
3. Supplier Management
   • Material PPAP for assembly components
   • Supplier Quality Management & Review
   • Delivery management
   • Cost down management
   • JIT Delivery Planning

G. Managing and Reporting Key Performance Indicators for our Clients

1. Delivery Performance
   • Physical Delivery
   • EDI Communications Performance
2. Warehousing Performance and Cost
   • Inventory - PI and Cycle Counting
   • Shipping & Receiving Accuracy
3. Customer Service Performance
4. Order Management Performance
5. Supplier Performance
6. Cost Reduction Performance
7. Production Performance
8. Quality Performance